What Are Your Revenue-Cycle Numbers Hiding?
The RECOVER Score is a physician-built diagnostic across seven revenue-cycle dimensions. In a few minutes you'll get a directional score and revenue-leak range. If your practice has more than one provider or location, it also gives you a first look at how performance varies across your team.
Get My RECOVER Score →seven dimensions, one number
Seven dimensions, one score
Built on the same RECOVER Framework we use in full revenue-cycle reviews, adapted here into a self-serve diagnostic. Each one is a business question, not a billing quiz.
Rate of Claims Denial
Can leadership identify where denials are concentrated, by payer, provider, or location, or does the practice only see one overall rate?
Eligibility Verification Gaps
How consistent is front-end verification across the practice? Gaps here usually turn into patient collections later, which are harder to recover.
Clean Claims Ratio
How much variation exists in coding and documentation quality across providers, and would leadership know if one provider was pulling the average down?
Outstanding AR Age
When AR increases, can you tell what's driving it, or does it show up only as one total number with no way to trace the cause?
Velocity of Follow-Up
Does follow-up capacity scale with visit volume, or does the same team quietly fall further behind as the practice grows?
Enrollment & Credentialing
How quickly does a new provider become fully billable? Every day of delay is revenue that doesn't come back later.
Revenue Per Visit Benchmark
Can you identify a meaningful revenue-per-visit difference between providers seeing similar patients, and would you know why?
Where revenue-cycle gaps tend to concentrate
A rough, illustrative share of annual revenue at risk per dimension, when that dimension is weak. Not a claim about your practice; your own result is based on your own answers.
Growth doesn't create revenue-cycle problems. It makes them harder to see.
When an owner can see nearly every part of the revenue cycle personally, a small issue is usually manageable. As a practice adds providers, locations, or staff, the same issue doesn't get bigger on its own. It just gets harder to spot, and more expensive to leave alone. More providers means more room for the same process to be handled differently. More locations means more room for workflow inconsistencies to take root. More claims means a small denial-rate difference turns into a meaningful dollar figure. The average tells you how the practice is doing. The variation tells you where to look.
Get My RECOVER Score →Built for independent practices from $300K to $10M in annual revenue
This isn't a tool built for one size of practice. The diagnostic is the same seven dimensions at every stage; what changes is how much provider- and location-level detail applies to you.
Still close to the numbers
You're probably still close to day-to-day billing yourself. The most useful thing this can do is tell you where to look first.
Growing, and getting more complex
The practice is growing. The real question is usually whether your processes are keeping pace with it.
Multiple providers or locations
The question becomes where performance is varying across the group, and what the group-wide average might be hiding.
Built by physicians who read the whole revenue cycle
We're physician-led, not a billing vendor running a generic assessment. Dr. Heather Signorelli, DO, a practicing pathologist and NatRevMD's co-founder, was named a Modern Healthcare Top Emerging Leader.
You don't need to change anything to take a closer look
Many of the practices that run this diagnostic already have an RCM company, an internal billing team, or a mix of both. That's fine. This isn't a verdict on your current team, and running it doesn't require switching anything. It's an independent read on your own numbers, done by you, in a few minutes, with nothing shared and no changes required.
Get My RECOVER Score →In their words.
"My group had been using a different company, we decided to make the change when our communication expectations..."
Read on Google →"NatRevMD's team has kept us afloat in trying times post-COVID and brought our A/R back down to under 20% when it was..."
Read on Google →"Absolutely great team! They know what they are doing. Excellent communication. They make my life so much easier!"
Read on Google →"Love working with this company! Heather and her team are always on top of everything for our practice and we are s..."
Read on Google →"I switched my medical practice billing over to NatRevMD six months ago, and seen a complete turnaround, experienci..."
Read on Google →"Saved my butt not once but twice." I really tried to keep billing in house at my practice, but NRC provided a better mor...
Read on Google →Two ways to get a physician's read on your numbers
The diagnostic below is self-serve. If your group would rather talk it through, here are the two live formats we offer, both physician-led, both free.
Your billing team may be working every claim, and still leaving money behind.
Bring six numbers from last month. We read them with you, live, in 20 minutes.
No system access, no patient data. Just a live look at where a claim being "worked" stops being the same as a claim being paid.
Watch the Metrics Audit walkthroughGet a physician's second look. No pressure to switch.
An independent read on your numbers, no disruption to your current setup.
Your current team keeps doing exactly what they do. Dr. Signorelli looks at the same numbers with fresh, physician-led eyes.
Watch the Second Opinion walkthroughThe RECOVER Score
A few questions about how your practice manages and sees its own revenue cycle, whether you're a single-provider practice or a multi-site group. At the end you'll get a score out of 100 and a directional revenue-opportunity range based on your own answers.
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